This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service
that you have purchased through the Platform. Under this policy:
1. Cancellation Policy
Customers may cancel their service request up to 4 hours before the scheduled service for a full refund.
Cancellations made within 4 hours of the service appointment may be subject to a cancellation fee of 50%.
If the service has already commenced, cancellations will not be accepted, and no refunds will be provided.
2. Refund Policy
Full refunds will be issued for cancellations made within the allowed timeframe.
If a customer is unsatisfied with the service, they must submit a refund request within 2 days, detailing the reason for dissatisfaction.
Refunds will be processed within 5 business days after approval and will be credited to the original payment method.
Refunds may be denied if the service was fully delivered as promised, except in cases of verifiable service deficiencies.
3. No-Show Policy
If a customer fails to attend a scheduled service appointment without prior cancellation, no refunds will be provided.
Rescheduling may be available at the company’s discretion, subject to availability.
4. Service Modifications
Customers may request modifications to their service booking up to 4 hours before the scheduled time.
Changes requested within 4 hours of the service may incur additional fees or may not be accommodated.
5. Exceptional Circumstances
In cases of unforeseen circumstances (such as emergencies, natural disasters, or technical failures), customers may be eligible for a refund or rescheduling without penalties.
Requests for exceptional refunds will be reviewed on a case-by-case basis.
For any refund or cancellation requests, please contact our support team at +91 94914 32233 .
Sanjeevani Ayurveda Hospital and Panchakarma Center, Balaji Colony (SH Ayur) 1-5-592, Ground Floor, Balaji Colony, Tirupati, Andhra Pradesh 517501
Sanjeevani Ayurveda Hospital and Panchakarma Center (SH Ayur) , Bairagi patteda - Tirupati A Ground Floor, 19-12-114, Lingeswar Nagar, Bairagi patteda, Tirupati, Andhra Pradesh 517501